André Luis Caleiros

André Luis Caleiros

IT Manager | Infrastructure Specialist | Networks | Security

Dedicated and experienced IT professional, focused on leading teams, infrastructure projects, network administration, and security. Aiming to optimize operations and drive technological innovation.

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About Me

This section provides an overview of André Luis Caleiros, his career goals, and a summary of his qualifications, offering an initial insight into his professional profile.

Professional Objective

To work as an IT Manager, leading teams and projects in infrastructure, network administration, and information security, focusing on optimization, technological innovation, and ensuring operational excellence.

Personal Summary

Brazilian, single, resident in ABC Paulista since birth. I am passionate about technology and an expert in local and cloud infrastructure. Self-taught since age 11, I was already providing services to well-known companies from age 16. I worked under CLT from 18 to 24 years old, but to better care for my family (married from 18 to 30 years old and a father of 4 children), I decided to become a freelancer. In 2014, I opened an MEI and, since then, I continue to serve companies, guide inexperienced technicians in certain areas, and assist managers with specific demands. My experience covers supervising activities, optimizing service and infrastructure processes, and leading the implementation of solutions that ensure system availability, security, and efficiency. I seek a position where I can apply my technical and management skills to boost performance and innovation in support and infrastructure.

Technical Specialties

This section details the platforms, systems, and tools in which I have expertise, demonstrating the breadth of my technical knowledge.

IT Management

Team Leadership IT Project Management IT Strategic Planning IT Budgeting IT Governance ITIL Vendor Management

Network Administration

LAN/WAN Networks Router and Switch Configuration VPNs (Virtual Private Networks) QoS (Quality of Service) Advanced Network Troubleshooting Wireless Platform (Ruckus, Ubiquiti, Mikrotik) Wired Platform (Cisco, HP, Dell Switches)

Cloud Administration

AWS EC2 Google Cloud Platform (GCP) MS Azure IaaS (Infrastructure as a Service) SaaS (Software as a Service) Cloud Migration Cloud Cost Optimization

Firewall and Information Security Administration

Firewall Platform (PfSense, Endian, FortiNet, Mikrotik, SonicWall) SIEM (Security Information and Event Management) XDR Wazuh Pentest (Penetration Testing) Incident Response Information Security Policies LGPD Disaster Recovery Antivirus (Kaspersky, McAfee, Trend Micro, Sophos, ESET, Bitdefender, Norton)

Operating Systems

Windows Server (W2Kx) Linux (Debian, Ubuntu, CentOS) Android/IOS

Email Platforms

Microsoft Exchange Microsoft Office 365 Google Workspace Zimbra Postfix

Virtualization

VMWare (ESXi) XenServer QEMU/KVM ProxMox

VoIP

Asterisk DigiStar LogMein

Monitoring

Nagios Zabbix Grafana OCS Inventory

Process Management

GLPI TiFLUX Moodle

Other

MS Active Directory Active Directory Samba4 MS FileServer Proxy/SQUID Openfire/Jabber FreeNAS Zentyal Openmediavault

Professional Experience

Click on each experience to see more details.

Freelancer

2014 - Present

As a freelancer, I worked with several companies, providing specialized IT consulting and support:

Vivo - Telefônica
  • Connected different networks and firewalls with vendors (access turnstiles, facial biometrics, etc.).
TrustIT - Confiança e Tecnologia
  • Administered firewalls and Wazuh XDR for clients (13 municipalities in Minas Gerais and Espírito Santo).
Armany Technology
  • Supported clients, implemented logical and physical infrastructure, network security, and VPN tunnels with branches for secure access to client software.
Clinicar Eucor - Cardiologia
  • Complete restructuring after "WannaCry" ransomware attack on legacy Windows servers. All data migrated to Linux, including Microsoft SQL Server database. Implemented GLPI ticketing system.
FisioPETI - Clínica Interdisciplinar
  • Complete restructuring of the IT department. Virtualization of Linux servers. Implementation of Remote Desktop with Windows for maximum security and control of patient data.
  • Implemented GLPI as a service system and electronic medical records (rebuilt from scratch to meet FisioPETI's requirements and compliance for medical insurance clients like Bradesco, SulAmérica, among others).
  • Implemented VPN to connect 8 branches for maximum data security.
  • Integrated GLPI with WhatsApp so FisioPETI clients (parents of autistic children) could have better contact with the team, sharing real-time photos and videos of the children.
  • Managed contracts with suppliers such as Uol Host, Locaweb, among others.
  • Implemented Moodle software for e-learning training of collaborators.
Igreja AD Vila Alpina
  • Restructured logical and physical infrastructure to better serve congregants internally and during church live streams. Improvements included firewall, load balancing, gigabit network, and Ubiquiti Wi-Fi.
A Figueira Rubaiyat
    Hospiline Comércio Produtos Médico Hospitalares
      Rede de restaurantes Grassie

        Network Administrator

        TITO CADEMARTORI Assessoria Aduaneira LTDA

        2013

        • Managed IT infrastructure for 9 units (Mexico, Argentina, Miami, São Caetano, Guarulhos, Santos, Campinas, Suzano, Rio de Janeiro), totaling over 200 voice/data points.
        • Led the implementation of complete production server virtualization with VMware ESXi, optimizing resources and ensuring high availability.
        • Conducted the Active Directory W2K3 to Samba4 migration project, resulting in significant cost reduction in Windows Server licenses.
        • Planned and executed VoIP solutions with IPBX Elastix and Digistar hybrid PABX, connecting all units and improving communication.
        • Implemented Ubiquiti Wireless network in all units, ensuring robust connectivity.
        • Implemented OCS Inventory tool for efficient machine inventory management.

        Network Administrator

        TOPEMA Cozinhas Profissionais Ind. e Com. LTDA.

        2012

        • Responsible for all data and voice infrastructure (logical and physical) with over 120 points.
        • Maintained and supported Windows Server 2008 and BRMA Firewall Servers.
        • Implemented VMware ESXi Hypervisor for disaster recovery testing of critical systems (MicroSiga Protheus and ERP Landz).
        • Restructured the GLPI service system and call flow, resulting in greater efficiency and user satisfaction.
        • Designed and analyzed call flowcharts and internal customer service, improving organization and communication.
        • Implemented professional Wireless network with Ubiquiti equipment, focusing on monitoring, roaming, and comprehensive coverage throughout the company.

        Network Administrator

        IStech Soluções

        2010 - 2011

        • Responsible for all data and voice infrastructure (logical and physical) with over 75 points.
        • Restructured essential services such as Active Directory, migrated MS ISA Server 2004 to Endian Firewall, migrated MS File Server to Samba File Server, and implemented rsync backup.
        • Implemented disaster recovery processes, ensuring business continuity and minimizing risks.
        • Virtualized key servers, significantly reducing downtime in case of failures.
        • Provided technical support to users and VIP service to directors, ensuring efficient problem resolution.
        • Implemented services such as MS WSUS, Nagios, PostFix, Openfire/Jabber, Endian Firewall, FreeNAS, and VMware ESXi.

        Infrastructure Analyst (Temporary)

        Konics Benter

        2009

        • Temporary role as Infrastructure Analyst.

        IT Technician (Temporary)

        Smart Rent Locação de Equipamentos

        2009

        • Temporary role as IT Technician.

        IT Technician

        Innovision Systems

        2008

        • Role as IT Technician.

        Projects

        This section highlights specific projects demonstrating my technical and execution capabilities in key IT areas. Click on each project to see more details.

        Login Infrastructure Migration to Samba4 DC

        Covering various implementations

        • Migration of Microsoft Active Directory login infrastructure to Samba4 Domain Controller.
        • Extensive experience with migration of Windows Server 2003, 2008, 2012, 2016, and 2019 environments.
        • Results: Elimination of significant Microsoft software licensing costs, increased flexibility and control over the authentication and user management environment.

        Microsoft SQL Server Database Migration to Linux

        Not specified

        • Due to ransomware issues, a client's database was encrypted.
        • Proposal and execution of system migration to Linux with Microsoft SQL Server.
        • Results: Improved security, faster read/write operations with Linux tuning, and transparency for the end-user.

        FisioPETI - IT and Security Restructuring

        7 months

        Due to serious issues with medical document leaks, patient sales to competitors, and various security and infrastructure problems, I developed several projects such as:

        Remote Desktop
        • From any terminal, employees can work normally without worrying about document loss and with total security for the company. It was monitored with various security restrictions to ensure no documents left the remote environment.
        Implementation of GLPI-based Service System
        • Every patient had a paper record, leading to lost information, wasted time searching, and printing costs. The system was implemented to end this. Employees updated the electronic record with photos, videos, and audio, creating a detailed history for each patient.
        • At the same time, parents accessed and updated this information. This made the service more human and much more assertive.
        • Health insurance clients have autonomy to audit any information, and the log system ensures the veracity of the information.
        • Other features: integration with WhatsApp and email; direct registration form in the record; quickly updated employee calendar; screens with real-time updated reports for decision-making by directors and unit managers.
        Firewall with Various Features
        • Implementation of DNS Proxy, Web Proxy, Site-to-Site VPN (for monitoring internal network assets and transparent access to servers) and Site-to-Client VPN (for accessing servers outside the unit).
        Monitoring with Zabbix and Grafana
        • Aiming for service transparency, monitoring was implemented with Zabbix and Grafana. A screen was made available to the company so they could see every aspect of the servers and unit in real-time.
        • Results: Demonstration of the importance of UPS, redundant links, and greater investment in IT.
        Network Infrastructure
        • Access terminals using Wi-Fi had their APs replaced with enterprise-grade equipment.
        • Results: Ability to monitor and identify bottlenecks, add roaming, add extra security with RADIUS authentication on Wi-Fi (eliminating unauthorized network and internet access), and advertising for guests on Wi-Fi access.
        • Implementation of managed Switches and VLANs to separate guest access and log their actions, complying with LGPD.

        VIVO/Telefonica x AWS - Identical Networks in Different Sites

        1 month

        • Company X, owner of VIVO's access turnstiles, needed to connect its servers to the turnstiles within the VIVO network. As it had several sites with identical IP ranges, it faced problems connecting them.
        • Using PFSense, advanced routing techniques, IPSEC VPN, and providing instructions to the VIVO team (who dealt with different network hardware), I successfully connected the distinct networks with over 1000 access points.

        Academic Background

        Explore André's educational foundation. This section lists his academic qualifications that complement his practical experience.

        IT Management

        Faculdade Metropolitana

        Other Data

        Additional relevant information for the professional profile.

        🚗 Driver's License B

        🚘 Own car

        ✈️ Availability for travel

        Availability for CLT or PJ employment

        Contact

        Contact André. This section provides the necessary information to connect professionally.

        📱 (11) 9.8952-5165 (WhatsApp)

        ✉️ andrecaleiros@gmail.com

        📍 Rua dos Jequitibás, 131 – Campestre – Santo André, SP